TY - JOUR
T1 - Mixed-media communication on the flight deck
T2 - A comparison of voice, data link, and mixed ATC environments
AU - McGann, Alison
AU - Morrow, Dan
AU - Rodvold, Michelle
AU - Mackintosh, Margaret Anne
N1 - Funding Information:
This work was funded through ajoint National Aeronautics and Space Admiti-iatrationlFedttml Aviation Administrdtition Intcragen~yA grenncnt DTFAO1.-93 7A)2087, under a cooperative agreement with San Jose State University (NCO-2-798). ilndunderconrrllcts to Stcrli11gSoftwarc(#200(H)0342240)nntdo Western i\er~rrpace (#NCC2-832).
PY - 1998
Y1 - 1998
N2 - A part-task simulation study compared pilots' responses to voice and data link air traffic control (ATC) messages in a single medium versus a mixed voice and data link ATC environment. Contrary to initial hypotheses, voice transaction times were longer in the mixed than in the single-medium environment, whereas data link transaction times were unaffected by the environment. The interval between ATC messages was also varied to examine the influence of time pressure in voice, data link, and mixed ATC environments. Time pressure resulting from short intervals between messages increased data link transaction times independent of environment, but message interval influenced voice communication only in the mixed environment. Closely spaced messages also increased the number of requests for clarification for voice messages and review menu use for data link messages. The findings emphasize the need to develop procedures for managing communication in mixed voice and data link environments and reinforce concerns about introducing data link into busy terminal environments with frequent communication.
AB - A part-task simulation study compared pilots' responses to voice and data link air traffic control (ATC) messages in a single medium versus a mixed voice and data link ATC environment. Contrary to initial hypotheses, voice transaction times were longer in the mixed than in the single-medium environment, whereas data link transaction times were unaffected by the environment. The interval between ATC messages was also varied to examine the influence of time pressure in voice, data link, and mixed ATC environments. Time pressure resulting from short intervals between messages increased data link transaction times independent of environment, but message interval influenced voice communication only in the mixed environment. Closely spaced messages also increased the number of requests for clarification for voice messages and review menu use for data link messages. The findings emphasize the need to develop procedures for managing communication in mixed voice and data link environments and reinforce concerns about introducing data link into busy terminal environments with frequent communication.
UR - http://www.scopus.com/inward/record.url?scp=0032221996&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=0032221996&partnerID=8YFLogxK
U2 - 10.1207/s15327108ijap0802_4
DO - 10.1207/s15327108ijap0802_4
M3 - Review article
AN - SCOPUS:0032221996
SN - 1050-8414
VL - 8
SP - 137
EP - 156
JO - International Journal of Aviation Psychology
JF - International Journal of Aviation Psychology
IS - 2
ER -