Mentors, supervisors and role models: Do they reduce the effects of psychological contract breach?

Thomas J. Zagenczyk, Ray Gibney, Christian Kiewitz, Simon Lloyd D. Restubog

Research output: Contribution to journalArticle

Abstract

Psychological contract breach has become a significant problem for many organisations in today's business environment because it fosters a belief within employees that the organisation does not support them. Accordingly, we examine whether organisations can diminish the negative impact of psychological contract breach on perceived organisational support (POS) by providing employees with mentors, supportive supervisors and role models. In Study 1, we found that mentor relationships moderated the relationship between psychological contract breach and POS six months later. In Study 2, we showed that mentor relationships and supervisor support reduced the negative impact of contract breach on POS. Contrary to expectations, employees who maintained relationships with role models reported lower levels of POS in response to psychological contract breach than those employees who reported that they did not have role models in their organisations. Implications for research and practice are discussed.

Original languageEnglish (US)
Pages (from-to)237-259
Number of pages23
JournalHuman Resource Management Journal
Volume19
Issue number3
DOIs
StatePublished - Jul 1 2009
Externally publishedYes

ASJC Scopus subject areas

  • Organizational Behavior and Human Resource Management

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