Medication management apps: Usable by older adults?

Rachel E. Stuck, Amy W. Chong, Tracy L. Mitzner, Wendy A. Rogers

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

For older adults, managing medications can be a burden and could lead to medication non-adherence. To decrease risks associated with medication non-adherence, healthcare providers may recommend medication reminder apps as an assistive tool. However, these apps are often not designed with consideration of older adults' needs, capabilities, and limitations. To identify whether available apps are suitable for older adults, we conducted an in-depth cognitive walkthrough and a heuristic evaluation of the most commonly downloaded medication reminder app. Findings revealed three main issues: 1) difficulty in navigation, 2) poor visibility, and 3) a lack of transparency. We also selected the top five downloaded medication reminder apps and categorized user reviews to assess app functionality and usability problems. The results of our analysis provide guidance for app design for older adult users to provide effective tools for managing medications and supporting patient/user health.

Original languageEnglish (US)
Title of host publicationProceedings of the Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017
PublisherHuman Factors an Ergonomics Society Inc.
Pages1141-1144
Number of pages4
ISBN (Electronic)9780945289531
DOIs
StatePublished - Jan 1 2017
EventHuman Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017 - Austin, United States
Duration: Oct 9 2017Oct 13 2017

Publication series

NameProceedings of the Human Factors and Ergonomics Society
Volume2017-October
ISSN (Print)1071-1813

Other

OtherHuman Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017
CountryUnited States
CityAustin
Period10/9/1710/13/17

ASJC Scopus subject areas

  • Human Factors and Ergonomics

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  • Cite this

    Stuck, R. E., Chong, A. W., Mitzner, T. L., & Rogers, W. A. (2017). Medication management apps: Usable by older adults? In Proceedings of the Human Factors and Ergonomics Society 2017 International Annual Meeting, HFES 2017 (pp. 1141-1144). (Proceedings of the Human Factors and Ergonomics Society; Vol. 2017-October). Human Factors an Ergonomics Society Inc.. https://doi.org/10.1177/1541931213601769