Measuring multidisciplinary team effectiveness in a ward-based healthcare setting: development of the team functioning assessment tool.

Gigi Sutton, Jenny Liao, Nerina L. Jimmieson, Simon Lloyd D. Restubog

Research output: Contribution to journalArticlepeer-review

Abstract

Nontechnical skills relating to team functioning are vital to the effective delivery of patient care and safety. In this study, we develop a reliable behavioral marker tool for assessing nontechnical skills that are critical to the success of ward-based multidisciplinary healthcare teams. The Team Functioning Assessment Tool (TFAT) was developed and refined using a literature review, focus groups, card-sorting exercise, field observations, and final questionnaire evaluation and refinement process. Results demonstrated that Clinical Planning, Executive Tasks, and Team Relations are important facets of effective multidisciplinary healthcare team functioning. The TFAT was also shown to yield acceptable inter-rater agreement.

Original languageEnglish (US)
Pages (from-to)10-23; quiz 23-24
JournalJournal for healthcare quality : official publication of the National Association for Healthcare Quality
Volume33
Issue number3
DOIs
StatePublished - 2011
Externally publishedYes

ASJC Scopus subject areas

  • Health Policy
  • Public Health, Environmental and Occupational Health

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