Managing employees' motivation, cognition, and performance in virtual workplaces: The blueprint of a game-based adaptive performance platform (GAPP)

Organizations have embraced various technologies to facilitate communications, interactions, and collaborations to embody VHRD in recent years. While such integration affords opportunities for relevant HRD practices and research, it neglects crucial considerations on technologies' potential effects in overloading employees' affective and cognitive processing capacities. As a result, it could impede employees' motivation to perform on the job. Furthermore, to validate VHRD as technology-mediated processes that support organizational performance, it is imperative to align technologies with performance measurements. To address these issues, this article proposes an original design for a Game-based Adaptive Performance Platform (GAPP) system based on research on work motivation, digital game-based learning environments, electronic performance support, and cognitive processing. The GAPP system intends to (a) sustain employee performance via game features, (b) prevent processing overload in stimuli-rich virtual environments, (c) monitor and align employee performance with desired organizational outcomes, and (d) foster experience sharing among employees in virtual workplaces.