Managing Coordination in Emergency Response Systems with Information Technologies

Stella Ying Shen, Michael J. Shaw

Research output: Contribution to conferencePaperpeer-review

Abstract

An emergency response system is a multi-disciplinary concept that includes not only information technology (IT), but also social communication networks of response agents, and organizational designs. The complexity of the system, the dynamic environment in which the system is embedded, and its technical constraints imply serious coordination problem. Based on coordination theory and theory of task-technology fit, we develop a model to guide our research to establish a better understanding of the impact of IT on coordination in emergency response systems. Particularly, in this research, we identify dependencies in the system, propose corresponding coordination mechanisms, and generate a set of propositions explicating the fit between technology attributes and coordination tasks.

Original languageEnglish (US)
Pages2110-2120
Number of pages11
StatePublished - 2004
Event10th Americas Conference on Information Systems, AMCIS 2004 - New York, United States
Duration: Aug 6 2004Aug 8 2004

Conference

Conference10th Americas Conference on Information Systems, AMCIS 2004
Country/TerritoryUnited States
CityNew York
Period8/6/048/8/04

Keywords

  • coordination
  • dependency
  • Emergency response system
  • task-technology fit. INTRODUCTION

ASJC Scopus subject areas

  • Library and Information Sciences
  • Information Systems
  • Computer Science Applications
  • Computer Networks and Communications

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