Management of Reference Services

JoAnn Jacoby, M. Kathleen Kern

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish (US)
Title of host publicationReference and Information Services
EditorsLinda Smith, Melissa Wong
Place of PublicationSanta Barbara, CA
PublisherLibraries Unlimited
Pages179-211
Edition5th
StatePublished - 2016

Cite this

Jacoby, J., & Kern, M. K. (2016). Management of Reference Services. In L. Smith, & M. Wong (Eds.), Reference and Information Services (5th ed., pp. 179-211). Libraries Unlimited.