Successful library system automation depends on many factors, both technological and organizational, including institution's flexibility in making changes that are consistent with a system's optimal use. Here, as the authors reflect on more than three decades of system implementation trial-and-error, they also examine the many interrelated factors that contribute to achieving a complete integration of automated library services.
Bregman, A., & Burger, R. H. (2002). Library automation at the University of Illinois at Urbana-Champaign, 1965-2000. IEEE Annals of the History of Computing, 24(2), 71-85. https://doi.org/10.1109/MAHC.2002.1010070