Lean-TRIZ - A new philosophy in service sector organization and the readiness factors influencing its implementation

Ajay Noronha, Shreeranga Bhat, Suma Bhat

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The purpose of this paper is to study the Lean-TRIZ initiative within the context of service sector organizations. In addition, article has the objective to determine the Readiness Factors (RF) for the successful implementation of Lean- TRIZ in service sector organization. The research has utilized secondary data to justify the need for RF. Data from various indexed papers and conference papers were studied. The data thus obtained was coupled with the vast experience and the expertise of the authors in Lean implementation in service sector organization. The papers present RF which are essential for the sustainability of Lean-TRIZ in a service sector organization and provides a framework for the successful implementation. This is a theatrical paper based on the author's vast experience in service sector organization and existing literature. Lean-TRIZ is still in embryonic stage with most of the academic literature only in conferences and there is a serious dearth in literature. Future researchers can focus on empirical studies in specific service sector organizations.

Original languageEnglish (US)
Title of host publicationEmerging Trends in Mechanical Engineering 2018
EditorsBinu K. Gopalakrishna, Sudheer Mudradi
PublisherAmerican Institute of Physics Inc.
ISBN (Electronic)9780735418103
DOIs
StatePublished - Mar 8 2019
Externally publishedYes
EventInternational Conference on Emerging Trends in Mechanical Engineering 2018, eTIME-2018 - Karnataka, India
Duration: Aug 10 2018Aug 11 2018

Publication series

NameAIP Conference Proceedings
Volume2080
ISSN (Print)0094-243X
ISSN (Electronic)1551-7616

Conference

ConferenceInternational Conference on Emerging Trends in Mechanical Engineering 2018, eTIME-2018
CountryIndia
CityKarnataka
Period8/10/188/11/18

Keywords

  • Lean
  • Lean-TRIZ
  • Readiness Factors
  • Service Sector
  • TRIZ

ASJC Scopus subject areas

  • Physics and Astronomy(all)

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    Noronha, A., Bhat, S., & Bhat, S. (2019). Lean-TRIZ - A new philosophy in service sector organization and the readiness factors influencing its implementation. In B. K. Gopalakrishna, & S. Mudradi (Eds.), Emerging Trends in Mechanical Engineering 2018 [060006] (AIP Conference Proceedings; Vol. 2080). American Institute of Physics Inc.. https://doi.org/10.1063/1.5092941