Large-scale join-idle-queue system with general service times

A parallel server system with n identical servers is considered. The service time distribution has a finite mean 1 / μ, but otherwise is arbitrary. Arriving customers are routed to one of the servers immediately upon arrival. The join-idle-queue routeing algorithm is studied, under which an arriving customer is sent to an idle server, if such is available, and to a randomly uniformly chosen server, otherwise. We consider the asymptotic regime where n → and the customer input flow rate is λn. Under the condition λ / μ < 1/2, we prove that, as n → the sequence of (appropriately scaled) stationary distributions concentrates at the natural equilibrium point, with the fraction of occupied servers being constant at λ / μ. In particular, this implies that the steady-state probability of an arriving customer waiting for service vanishes.