Abstract
The employee engagement concept has faced scrutiny due to its near-redundancy with three classic job attitudes'job satisfaction, organizational commitment, and job involvement. We address this scrutiny in four steps. First, we present a higher-order attitude factor, or 'A-factor,' that underlies job satisfaction, affective commitment, and job involvement. Second, we use metaanalysis to extend Harrison, Newman, and Roth's (2006) Attitude-Engagement Model, showing that the A-factor robustly predicts a broad work-behavior criterion (r =.51). Third, we metaanalytically review the strong overlaps between the higher-order attitude A-factor and attitudinal employee engagement, to show that typical employee engagement measures are essentially redundant with the A-factor (r =.77). Finally, factor-analytic evidence suggests engagement items likely measure the same construct, in the same way, as classic job attitude/satisfaction measures. Results are discussed in light of both the high empirical redundancy'and high practical utility'of employee engagement.
Original language | English (US) |
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DOIs | |
State | Published - 2010 |
Event | 70th Annual Meeting of the Academy of Management - Dare to Care: Passion and Compassion in Management Practice and Research, AOM 2010 - Montreal, QC, Canada Duration: Aug 6 2010 → Aug 10 2010 |
Other
Other | 70th Annual Meeting of the Academy of Management - Dare to Care: Passion and Compassion in Management Practice and Research, AOM 2010 |
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Country/Territory | Canada |
City | Montreal, QC |
Period | 8/6/10 → 8/10/10 |
Keywords
- Employee engagement
- Job attitudes
- Meta-analysis
ASJC Scopus subject areas
- Management of Technology and Innovation
- Industrial relations