@inproceedings{ed6007681bb745c6acbd8ac767001cbc,
title = "Is Alexa like a computer' A search engine' A friend' A silly child' Yes.",
abstract = "In this provocation, we analyze metaphors used by 14 end-users in semi-structured interviews to describe their interactions with Voice User Interfaces (VUIs). We identified four key metaphor groups-computer, search engine, friend, and silly child-that can help us understand how individual end-users perceive VUIs differently based on the conversational context. A consideration of these four groups draws attention to the issues with reductionist implementations of system personas and role-based performances and the problems of fixating on humanness as a metaphor. Fortunately, using metaphor analysis can also help in ideating solutions to these issues.",
keywords = "Anthropomorphism, Metaphor, Voice user interface",
author = "Smit Desai and Michael Twidale",
note = "Publisher Copyright: {\textcopyright} 2022 ACM.; 4th International Conference on Conversational User Interfaces, CUI 2022 ; Conference date: 26-07-2022 Through 28-07-2022",
year = "2022",
month = jul,
day = "26",
doi = "10.1145/3543829.3544535",
language = "English (US)",
series = "ACM International Conference Proceeding Series",
publisher = "Association for Computing Machinery",
editor = "Martin Halvey and Foster, {Mary Ellen} and Jeff Dalton and Cosmin Munteanu and Johanne Trippas",
booktitle = "Proceedings of the 4th International Conference on Conversational User Interfaces, CUI 2022",
address = "United States",
}