Investigation laws and practices in child protective services

Sandra Kopels, Taliah Charlton, Susan J. Wells

Research output: Contribution to journalReview articlepeer-review


This study was triggered by the experience of one state agency when a state audit found that its investigation response and completion rates of child abuse and neglect reports did not reach 100%. At compliance rates of 99.6% and 97.58%, respectively, the auditors and news media reported a lack of compliance by the state child welfare agency. This article reviews the approaches legislatures and agencies have used to address and resolve problems of ensuring agency responsiveness without setting standards and expectations that are impossible to meet.

Original languageEnglish (US)
Pages (from-to)661-684
Number of pages24
JournalChild Welfare
Issue number6
StatePublished - Nov 2003

ASJC Scopus subject areas

  • Medicine(all)


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