Customer preferences drive the design process. However, it is extremely difficult to accurately assess the customer's actual willingness to pay for environmental protection. This paper first briefly reviews methods for assessing customer preferences, then presents a decision model for use by design engineers in which customer preferences can be reflected in weighting factors assigned by the design engineer.
|Original language||English (US)|
|Number of pages||6|
|Journal||IEEE International Symposium on Electronics and the Environment|
|State||Published - 1999|
ASJC Scopus subject areas
- Electrical and Electronic Engineering
- Environmental Engineering