Abstract
Support of global, cross-functional, and mobile workers in a large organization requires fast, responsive, and highly integrated electronic communication systems. This case illustrates the technical, social, and political complexities involved in developing such an infrastructure in large firms. This study shows how the investment by Texaco in the late 1980s in electronic communications systems enabled efficiencies in the divisional form of organization, but by the 1990s, this investment also served as a constraint toward further change toward a network form of organization.
Original language | English (US) |
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Pages | 94-102 |
Number of pages | 9 |
State | Published - 1996 |
Externally published | Yes |
Event | Proceedings of the 1996 ACM SIGCPR/SIGMIS Conference - Denver, CO, USA Duration: Apr 11 1996 → Apr 13 1996 |
Other
Other | Proceedings of the 1996 ACM SIGCPR/SIGMIS Conference |
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City | Denver, CO, USA |
Period | 4/11/96 → 4/13/96 |
ASJC Scopus subject areas
- Software