Infrastructure for telework: electronic communication at Texaco

Gerardine DeSanctis, Brad M. Jackson, Marshall Scott Poole, Gary W. Dickson

Research output: Contribution to conferencePaper

Abstract

Support of global, cross-functional, and mobile workers in a large organization requires fast, responsive, and highly integrated electronic communication systems. This case illustrates the technical, social, and political complexities involved in developing such an infrastructure in large firms. This study shows how the investment by Texaco in the late 1980s in electronic communications systems enabled efficiencies in the divisional form of organization, but by the 1990s, this investment also served as a constraint toward further change toward a network form of organization.

Original languageEnglish (US)
Pages94-102
Number of pages9
StatePublished - Jan 1 1996
Externally publishedYes
EventProceedings of the 1996 ACM SIGCPR/SIGMIS Conference - Denver, CO, USA
Duration: Apr 11 1996Apr 13 1996

Other

OtherProceedings of the 1996 ACM SIGCPR/SIGMIS Conference
CityDenver, CO, USA
Period4/11/964/13/96

Fingerprint

Communication
Communication systems

ASJC Scopus subject areas

  • Software

Cite this

DeSanctis, G., Jackson, B. M., Poole, M. S., & Dickson, G. W. (1996). Infrastructure for telework: electronic communication at Texaco. 94-102. Paper presented at Proceedings of the 1996 ACM SIGCPR/SIGMIS Conference, Denver, CO, USA, .

Infrastructure for telework : electronic communication at Texaco. / DeSanctis, Gerardine; Jackson, Brad M.; Poole, Marshall Scott; Dickson, Gary W.

1996. 94-102 Paper presented at Proceedings of the 1996 ACM SIGCPR/SIGMIS Conference, Denver, CO, USA, .

Research output: Contribution to conferencePaper

DeSanctis, G, Jackson, BM, Poole, MS & Dickson, GW 1996, 'Infrastructure for telework: electronic communication at Texaco', Paper presented at Proceedings of the 1996 ACM SIGCPR/SIGMIS Conference, Denver, CO, USA, 4/11/96 - 4/13/96 pp. 94-102.
DeSanctis G, Jackson BM, Poole MS, Dickson GW. Infrastructure for telework: electronic communication at Texaco. 1996. Paper presented at Proceedings of the 1996 ACM SIGCPR/SIGMIS Conference, Denver, CO, USA, .
DeSanctis, Gerardine ; Jackson, Brad M. ; Poole, Marshall Scott ; Dickson, Gary W. / Infrastructure for telework : electronic communication at Texaco. Paper presented at Proceedings of the 1996 ACM SIGCPR/SIGMIS Conference, Denver, CO, USA, .9 p.
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