Improving performance through an organizational culture of employee expertise.

Research output: Contribution to journalArticlepeer-review

Abstract

Managers can do many things to improve organizational performance, but the accomplishments of the most skillful employees often are most important. This article makes the point that managers should be aware of employee expertise and its relationship to organizational performance. The article also describes the components of an organizational culture of employee expertise. An organizational culture of employee expertise builds on the learning organization metaphor that has frequently appeared in the management literature. How employees develop expertise to do their jobs is emerging as a critical issue for organizations, and managers will likely play a key role in that process.

Original languageEnglish (US)
Pages (from-to)607-612
Number of pages6
JournalClinical laboratory management review : official publication of the Clinical Laboratory Management Association / CLMA
Volume10
Issue number6
StatePublished - Jan 1 1996
Externally publishedYes

ASJC Scopus subject areas

  • Leadership and Management

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