Improving access to government information with open standards for document formats

Rajiv C. Shah, Jay P. Kesan

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

An important element of transformational government is improving the access and use of government information. Effective use of government information requires government to move beyond traditional proprietary document formats because these formats limit access and use of information stored digitally. In this chapter, we show how document formats based on open standards and the Extensible Markup Language (XML) can revitalize citizens' access and use of government information. We also offer an improved definition of open standards to assist governments in selecting which document formats to adopt. A critical part of this new definition is an emphasis on multiple implementations of an open standard, which is also known as running code.

Original languageEnglish (US)
Title of host publicationHandbook of Research on ICT-enabled Transformational Government
Subtitle of host publicationA Global Perspective
PublisherIGI Global
Pages163-174
Number of pages12
ISBN (Print)9781605663906
DOIs
StatePublished - Dec 1 2009

ASJC Scopus subject areas

  • Social Sciences(all)

Fingerprint Dive into the research topics of 'Improving access to government information with open standards for document formats'. Together they form a unique fingerprint.

Cite this