Identifying Entrainment in Task-Oriented Conversations

Run Chen, Seokhwan Kim, Alexandros Papangelis, Julia Hirschberg, Yang Liu, Dilek Hakkani-Tur

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Human interlocutors adapt their behavior to each other in a conversation through entrainment. While entrainment has been found in long chit-chat conversations, much less research has been conducted on task-oriented dialogs. In this paper, we investigate short task-oriented Wizard-of-Oz conversations for acoustic-prosodic and lexical entrainment. We conduct significance tests that reveal changes in speech pitch and frequent words as important indicators of entrainment. Our findings will guide user-entraining dialog systems to improve the quality of conversations.

Original languageEnglish (US)
Title of host publicationICASSP 2023 - 2023 IEEE International Conference on Acoustics, Speech and Signal Processing, Proceedings
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781728163277
DOIs
StatePublished - 2023
Externally publishedYes
Event48th IEEE International Conference on Acoustics, Speech and Signal Processing, ICASSP 2023 - Rhodes Island, Greece
Duration: Jun 4 2023Jun 10 2023

Publication series

NameICASSP, IEEE International Conference on Acoustics, Speech and Signal Processing - Proceedings
Volume2023-June
ISSN (Print)1520-6149

Conference

Conference48th IEEE International Conference on Acoustics, Speech and Signal Processing, ICASSP 2023
Country/TerritoryGreece
CityRhodes Island
Period6/4/236/10/23

Keywords

  • Dialog systems
  • entrainment

ASJC Scopus subject areas

  • Software
  • Signal Processing
  • Electrical and Electronic Engineering

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