IdeaTracker: An interactive visualization supporting collaboration and consensus building in online interface design discussions

Roshanak Zilouchian Moghaddam, Brian P. Bailey, Christina Poon

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

With the rapid growth of open source and other geographically distributed software projects, more interface design discussions are occurring online. Participation in such discussions typically occurs via issue management systems or similar interactive discussion forums. While such systems have a low learning curve, they do not support key elements of design discussion such as comparing alternatives, maintaining awareness of the arguments for and against the alternatives, or building consensus. To better understand these and other challenges, we conducted a study of online interface design discussion. The study consisted of analyzing a large corpus of online discussion content and conducting interviews with designer and developer participants. We discuss the findings of our study and use them to motivate the implementation of an interactive visualization tool - IdeaTracker. The tool offers explicit support for tracking and comparing ideas and gaining an abstract summary of the overall discussion as well as specific alternatives. It also provides a voting system to support consensus building. The tool extracts and visualizes useful information from the discussions that would otherwise be hidden but without interfering with the current method of participation. Our tool is compatible with the issue management system of one open source project but can be extended for others. Initial user feedback is positive and confirms the need for an alternative visual representation of interface design discussions online.

Original languageEnglish (US)
Title of host publicationHuman-Computer Interaction - INTERACT 2011 - 13th IFIP TC 13 International Conference, Proceedings
Pages259-276
Number of pages18
EditionPART 1
DOIs
StatePublished - Sep 20 2011
Event13th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2011 - Lisbon, Portugal
Duration: Sep 5 2011Sep 9 2011

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 1
Volume6946 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other13th IFIP TC 13 International Conference on Human-Computer Interaction, INTERACT 2011
CountryPortugal
CityLisbon
Period9/5/119/9/11

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Keywords

  • Design
  • open source software
  • user interface
  • visualization

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

Cite this

Zilouchian Moghaddam, R., Bailey, B. P., & Poon, C. (2011). IdeaTracker: An interactive visualization supporting collaboration and consensus building in online interface design discussions. In Human-Computer Interaction - INTERACT 2011 - 13th IFIP TC 13 International Conference, Proceedings (PART 1 ed., pp. 259-276). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 6946 LNCS, No. PART 1). https://doi.org/10.1007/978-3-642-23774-4_23