Abstract
A survey of Employee Assistance Programs investigated how utilization of services was quantified. Many inconsistencies were found. Few programs reported a penetration rate, and each one that did used a different formula. A model is presented to deal with these problems.
| Original language | English (US) |
|---|---|
| Pages (from-to) | 367-371 |
| Number of pages | 5 |
| Journal | Evaluation and Program Planning |
| Volume | 9 |
| Issue number | 4 |
| DOIs | |
| State | Published - 1986 |
ASJC Scopus subject areas
- Business and International Management
- Social Psychology
- Geography, Planning and Development
- Strategy and Management
- Public Health, Environmental and Occupational Health