HITOP-A. A tool to facilitate interdisciplinary manufacturing systems design

Ann Majchrzak, Les Gasser

Research output: Contribution to journalArticlepeer-review


Computer-based manufacturing systems face generally high rates of failure and disappointment in their implementation. Among many causes, the match between features of the embedding organization, features of the people working with the technologies, and features of the technologies themselves have proven central. This study reports on the design and implementation of a software package for design, decision support, and simulation of human infrastructures for advanced manufacturing systems, called HITOP-A. We discuss the rationales behind HITOP-A, along with its overall design and implementation, and lessons and insights we have gained. In addition, we give several illustrations of the operation of some key modules of the HITOP-A system, showing actual HITOP-A output and results.

Original languageEnglish (US)
Pages (from-to)255-276
Number of pages22
JournalThe International journal of human factors in manufacturing
Issue number3
StatePublished - Jan 1 1992

ASJC Scopus subject areas

  • Engineering(all)

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