Haunted by the past: Effects of poor change management history on employee attitudes and turnover

Prashant Bordia, Lloyd D. Simon Restubog, Nerina L. Jimmieson, Bernd E. Irmer

Research output: Contribution to conferencePaper

Abstract

Change management research has largely ignored the effects of organizational change history in shaping employee attitudes and behavior. Using schema theory, this paper develops and tests a model of the effects of poor change management history (PCMH) on employee attitudes (trust, job satisfaction, turnover intentions, cynicism and openness to change) and actual turnover. In two studies that relate employee attitudes to actual events in the organization, we found that PCMH, through PCMH-schema, led to lower trust, job satisfaction and openness to change, and higher cynicism and turnover intentions. Also, PCMH-schema predicted employee turnover over two years.

Original languageEnglish (US)
StatePublished - Dec 1 2007
Externally publishedYes
Event67th Annual Meeting of the Academy of Management, AOM 2007 - Philadelphia, PA, United States
Duration: Aug 3 2007Aug 8 2007

Other

Other67th Annual Meeting of the Academy of Management, AOM 2007
CountryUnited States
CityPhiladelphia, PA
Period8/3/078/8/07

Keywords

  • Openness to change
  • Organizational change cynicism
  • Poor change management history

ASJC Scopus subject areas

  • Management Information Systems
  • Management of Technology and Innovation

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