Haunted by the past: Effects of poor change management history on employee attitudes and turnover

Prashant Bordia, Lloyd D. Simon Restubog, Nerina L. Jimmieson, Bernd E. Irmer

Research output: Contribution to conferencePaper

Abstract

Change management research has largely ignored the effects of organizational change history in shaping employee attitudes and behavior. Using schema theory, this paper develops and tests a model of the effects of poor change management history (PCMH) on employee attitudes (trust, job satisfaction, turnover intentions, cynicism and openness to change) and actual turnover. In two studies that relate employee attitudes to actual events in the organization, we found that PCMH, through PCMH-schema, led to lower trust, job satisfaction and openness to change, and higher cynicism and turnover intentions. Also, PCMH-schema predicted employee turnover over two years.

Original languageEnglish (US)
StatePublished - Dec 1 2007
Externally publishedYes
Event67th Annual Meeting of the Academy of Management, AOM 2007 - Philadelphia, PA, United States
Duration: Aug 3 2007Aug 8 2007

Other

Other67th Annual Meeting of the Academy of Management, AOM 2007
CountryUnited States
CityPhiladelphia, PA
Period8/3/078/8/07

Fingerprint

Personnel
Job satisfaction
Management history
Change management
Employee attitudes
Employee turnover
Cynicism
Turnover intention
Openness

Keywords

  • Openness to change
  • Organizational change cynicism
  • Poor change management history

ASJC Scopus subject areas

  • Management Information Systems
  • Management of Technology and Innovation

Cite this

Bordia, P., Simon Restubog, L. D., Jimmieson, N. L., & Irmer, B. E. (2007). Haunted by the past: Effects of poor change management history on employee attitudes and turnover. Paper presented at 67th Annual Meeting of the Academy of Management, AOM 2007, Philadelphia, PA, United States.

Haunted by the past : Effects of poor change management history on employee attitudes and turnover. / Bordia, Prashant; Simon Restubog, Lloyd D.; Jimmieson, Nerina L.; Irmer, Bernd E.

2007. Paper presented at 67th Annual Meeting of the Academy of Management, AOM 2007, Philadelphia, PA, United States.

Research output: Contribution to conferencePaper

Bordia, P, Simon Restubog, LD, Jimmieson, NL & Irmer, BE 2007, 'Haunted by the past: Effects of poor change management history on employee attitudes and turnover', Paper presented at 67th Annual Meeting of the Academy of Management, AOM 2007, Philadelphia, PA, United States, 8/3/07 - 8/8/07.
Bordia P, Simon Restubog LD, Jimmieson NL, Irmer BE. Haunted by the past: Effects of poor change management history on employee attitudes and turnover. 2007. Paper presented at 67th Annual Meeting of the Academy of Management, AOM 2007, Philadelphia, PA, United States.
Bordia, Prashant ; Simon Restubog, Lloyd D. ; Jimmieson, Nerina L. ; Irmer, Bernd E. / Haunted by the past : Effects of poor change management history on employee attitudes and turnover. Paper presented at 67th Annual Meeting of the Academy of Management, AOM 2007, Philadelphia, PA, United States.
@conference{a214f4cb43d9421996bc5d00b6582b7b,
title = "Haunted by the past: Effects of poor change management history on employee attitudes and turnover",
abstract = "Change management research has largely ignored the effects of organizational change history in shaping employee attitudes and behavior. Using schema theory, this paper develops and tests a model of the effects of poor change management history (PCMH) on employee attitudes (trust, job satisfaction, turnover intentions, cynicism and openness to change) and actual turnover. In two studies that relate employee attitudes to actual events in the organization, we found that PCMH, through PCMH-schema, led to lower trust, job satisfaction and openness to change, and higher cynicism and turnover intentions. Also, PCMH-schema predicted employee turnover over two years.",
keywords = "Openness to change, Organizational change cynicism, Poor change management history",
author = "Prashant Bordia and {Simon Restubog}, {Lloyd D.} and Jimmieson, {Nerina L.} and Irmer, {Bernd E.}",
year = "2007",
month = "12",
day = "1",
language = "English (US)",
note = "67th Annual Meeting of the Academy of Management, AOM 2007 ; Conference date: 03-08-2007 Through 08-08-2007",

}

TY - CONF

T1 - Haunted by the past

T2 - Effects of poor change management history on employee attitudes and turnover

AU - Bordia, Prashant

AU - Simon Restubog, Lloyd D.

AU - Jimmieson, Nerina L.

AU - Irmer, Bernd E.

PY - 2007/12/1

Y1 - 2007/12/1

N2 - Change management research has largely ignored the effects of organizational change history in shaping employee attitudes and behavior. Using schema theory, this paper develops and tests a model of the effects of poor change management history (PCMH) on employee attitudes (trust, job satisfaction, turnover intentions, cynicism and openness to change) and actual turnover. In two studies that relate employee attitudes to actual events in the organization, we found that PCMH, through PCMH-schema, led to lower trust, job satisfaction and openness to change, and higher cynicism and turnover intentions. Also, PCMH-schema predicted employee turnover over two years.

AB - Change management research has largely ignored the effects of organizational change history in shaping employee attitudes and behavior. Using schema theory, this paper develops and tests a model of the effects of poor change management history (PCMH) on employee attitudes (trust, job satisfaction, turnover intentions, cynicism and openness to change) and actual turnover. In two studies that relate employee attitudes to actual events in the organization, we found that PCMH, through PCMH-schema, led to lower trust, job satisfaction and openness to change, and higher cynicism and turnover intentions. Also, PCMH-schema predicted employee turnover over two years.

KW - Openness to change

KW - Organizational change cynicism

KW - Poor change management history

UR - http://www.scopus.com/inward/record.url?scp=84858395386&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84858395386&partnerID=8YFLogxK

M3 - Paper

AN - SCOPUS:84858395386

ER -