Haunted by the past: Effects of poor change management history on employee attitudes and turnover

Prashant Bordia, Simon Lloyd D. Restubog, Nerina L. Jimmieson, Bernd E. Irmer

Research output: Contribution to journalArticle

Abstract

Change management research has largely ignored the effects of organizational change management history in shaping employee attitudes and behavior. This article develops and tests a model of the effects of poor change management history (PCMH) on employee attitudes (trust, job satisfaction, turnover intentions, change cynicism, and openness to change) and actual turnover. We found that PCMH, through PCMH beliefs, led to lower trust, job satisfaction and openness to change, and higher cynicism and turnover intentions. Also, PCMH beliefs predicted employee turnover over 2 years.

Original languageEnglish (US)
Pages (from-to)191-222
Number of pages32
JournalGroup and Organization Management
Volume36
Issue number2
DOIs
StatePublished - Apr 2011
Externally publishedYes

Keywords

  • Change management
  • Organizational change cynicism
  • Turnover

ASJC Scopus subject areas

  • Arts and Humanities (miscellaneous)
  • Applied Psychology
  • Organizational Behavior and Human Resource Management

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