Harnessing ICT to develop community and identity: a model for academic departments

Clara M. Chu, José Rodolfo Hernández-Carrión

Research output: Contribution to journalArticlepeer-review


Universities have been early adopters of Information and Communication Technologies (ICT). However, does availability imply use? How is ICT being used by academic departments? This article addresses these questions, and discusses the use of ICT to support research, instruction and service, but more specifically, the use of ICT to enhance a sense of identity and community across all members of a department. The authors’ observations of university departments across the Atlantic reveal very limited uses of ICT. A democratic web-based academic departmental community model is proposed to assist in the strengthening of departmental identity and community as well as advancing its mission. Concepts such as ‘wiki’ and anthill community underpin this model.

Original languageEnglish (US)
Pages (from-to)70-80
Number of pages11
JournalInternational Journal of Web Based Communities
Issue number1
StatePublished - 2006
Externally publishedYes


  • ICT
  • academic department model
  • identity and community
  • university
  • web based community

ASJC Scopus subject areas

  • Software
  • Education
  • Communication
  • Computer Networks and Communications


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