In this paper, we provide a survey of recent developments in the fintech (financial technology) industry, focusing on the operational structures, the technologies involved, and the operational risks associatedwith the newsystems. In particular,we discuss payment systems, algorithmic trading, robo-advisory, crowdfunding, and peer-to-peer lending. In the conclusion section, we discuss various romising research directions.
- Operational risk
- Service design
- Service operations
ASJC Scopus subject areas
- Business and International Management
- Modeling and Simulation
- Management Science and Operations Research