TY - GEN
T1 - Expert voices in echo chambers
T2 - 32nd Annual ACM Conference on Human Factors in Computing Systems, CHI 2014
AU - Liao, Q. Vera
AU - Fu, Wai Tat
N1 - Copyright:
Copyright 2014 Elsevier B.V., All rights reserved.
PY - 2014
Y1 - 2014
N2 - We studied how a source expertise indicator impacted users' information seeking behavior when using a system aggregating diverse opinions, and how it interacted with a source position indicator to shape users' selectivity of information. We found that, for both attitude consistent and inconsistent information, the expertise indicator increased the selection of sources indicated to have high expertise and decreased that of low expertise. Moreover, when both source expertise and position indicators were present, users' selective exposure tendency, i.e., preferential selection of attitude consistent sources over inconsistent ones, decreased among expert sources. Moreover, we found that the expertise indicator could benefit encouraging common ground seeking with different others by increasing the agreement with, and perceived expertise of inconsistent sources indicated to be experts. Design implications for moderating selective exposure by highlighting the utility of dissonant information were discussed.
AB - We studied how a source expertise indicator impacted users' information seeking behavior when using a system aggregating diverse opinions, and how it interacted with a source position indicator to shape users' selectivity of information. We found that, for both attitude consistent and inconsistent information, the expertise indicator increased the selection of sources indicated to have high expertise and decreased that of low expertise. Moreover, when both source expertise and position indicators were present, users' selective exposure tendency, i.e., preferential selection of attitude consistent sources over inconsistent ones, decreased among expert sources. Moreover, we found that the expertise indicator could benefit encouraging common ground seeking with different others by increasing the agreement with, and perceived expertise of inconsistent sources indicated to be experts. Design implications for moderating selective exposure by highlighting the utility of dissonant information were discussed.
KW - Diversity Seeking
KW - Selective Exposure
KW - Source Expertise
UR - http://www.scopus.com/inward/record.url?scp=84900394720&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84900394720&partnerID=8YFLogxK
U2 - 10.1145/2556288.2557240
DO - 10.1145/2556288.2557240
M3 - Conference contribution
AN - SCOPUS:84900394720
SN - 9781450324731
T3 - Conference on Human Factors in Computing Systems - Proceedings
SP - 2745
EP - 2754
BT - CHI 2014
PB - Association for Computing Machinery
Y2 - 26 April 2014 through 1 May 2014
ER -