@inproceedings{2577e5d551894a87baf1b5f3a8d09094,
title = "Empathic Virual Assistant for Healthcare Information with Positive Emotional Experience",
abstract = "Searching for health-related information online can cause negative emotions such as confusion or frustration. We propose a virtual chat assistant that can answer health-related questions empathically on the basis of a doctor-patient communication model. We plan to show that our proposed assistant is not only informative but also provides the positive user experience.",
author = "Do, {Hyo Jin} and Fu, {Wai Tat}",
note = "Publisher Copyright: {\textcopyright} 2016 IEEE.; 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016 ; Conference date: 04-10-2016 Through 07-10-2016",
year = "2016",
month = dec,
day = "6",
doi = "10.1109/ICHI.2016.104",
language = "English (US)",
series = "Proceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016",
publisher = "Institute of Electrical and Electronics Engineers Inc.",
pages = "318",
editor = "Wai-Tat Fu and Kai Zheng and Larry Hodges and Gregor Stiglic and Ann Blandford",
booktitle = "Proceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016",
address = "United States",
}