Empathic Virual Assistant for Healthcare Information with Positive Emotional Experience

Hyo Jin Do; Wai Tat Fu

doi:10.1109/ICHI.2016.104

Empathic Virual Assistant for Healthcare Information with Positive Emotional Experience

Hyo Jin Do, Wai Tat Fu

Computer Science

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Searching for health-related information online can cause negative emotions such as confusion or frustration. We propose a virtual chat assistant that can answer health-related questions empathically on the basis of a doctor-patient communication model. We plan to show that our proposed assistant is not only informative but also provides the positive user experience.

Original language	English (US)
Title of host publication	Proceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016
Editors	Wai-Tat Fu, Kai Zheng, Larry Hodges, Gregor Stiglic, Ann Blandford
Publisher	Institute of Electrical and Electronics Engineers Inc.
Number of pages	1
ISBN (Electronic)	9781509061174
DOIs	https://doi.org/10.1109/ICHI.2016.104
State	Published - Dec 6 2016
Event	2016 IEEE International Conference on Healthcare Informatics, ICHI 2016 - Chicago, United States Duration: Oct 4 2016 → Oct 7 2016

Publication series

Name	Proceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016

Other

Other	2016 IEEE International Conference on Healthcare Informatics, ICHI 2016
Country	United States
City	Chicago
Period	10/4/16 → 10/7/16

Fingerprint

ASJC Scopus subject areas

Health Informatics
Health(social science)
Computer Networks and Communications
Computer Science Applications

Cite this

Do, H. J., & Fu, W. T. (2016). Empathic Virual Assistant for Healthcare Information with Positive Emotional Experience. In W-T. Fu, K. Zheng, L. Hodges, G. Stiglic, & A. Blandford (Eds.), Proceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016 [7776376] (Proceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/ICHI.2016.104

Empathic Virual Assistant for Healthcare Information with Positive Emotional Experience. / Do, Hyo Jin; Fu, Wai Tat.

Proceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016. ed. / Wai-Tat Fu; Kai Zheng; Larry Hodges; Gregor Stiglic; Ann Blandford. Institute of Electrical and Electronics Engineers Inc., 2016. 7776376 (Proceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Do, HJ & Fu, WT 2016, Empathic Virual Assistant for Healthcare Information with Positive Emotional Experience. in W-T Fu, K Zheng, L Hodges, G Stiglic & A Blandford (eds), Proceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016., 7776376, Proceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016, Institute of Electrical and Electronics Engineers Inc., 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016, Chicago, United States, 10/4/16. https://doi.org/10.1109/ICHI.2016.104

Do HJ, Fu WT. Empathic Virual Assistant for Healthcare Information with Positive Emotional Experience. In Fu W-T, Zheng K, Hodges L, Stiglic G, Blandford A, editors, Proceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016. Institute of Electrical and Electronics Engineers Inc. 2016. 7776376. (Proceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016). https://doi.org/10.1109/ICHI.2016.104

Do, Hyo Jin ; Fu, Wai Tat. / Empathic Virual Assistant for Healthcare Information with Positive Emotional Experience. Proceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016. editor / Wai-Tat Fu ; Kai Zheng ; Larry Hodges ; Gregor Stiglic ; Ann Blandford. Institute of Electrical and Electronics Engineers Inc., 2016. (Proceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016).

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Access to Document

10.1109/ICHI.2016.104