Empathic Virual Assistant for Healthcare Information with Positive Emotional Experience

Hyo Jin Do, Wai Tat Fu

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Searching for health-related information online can cause negative emotions such as confusion or frustration. We propose a virtual chat assistant that can answer health-related questions empathically on the basis of a doctor-patient communication model. We plan to show that our proposed assistant is not only informative but also provides the positive user experience.

Original languageEnglish (US)
Title of host publicationProceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016
EditorsWai-Tat Fu, Kai Zheng, Larry Hodges, Gregor Stiglic, Ann Blandford
PublisherInstitute of Electrical and Electronics Engineers Inc.
Number of pages1
ISBN (Electronic)9781509061174
DOIs
StatePublished - Dec 6 2016
Event2016 IEEE International Conference on Healthcare Informatics, ICHI 2016 - Chicago, United States
Duration: Oct 4 2016Oct 7 2016

Publication series

NameProceedings - 2016 IEEE International Conference on Healthcare Informatics, ICHI 2016

Other

Other2016 IEEE International Conference on Healthcare Informatics, ICHI 2016
CountryUnited States
CityChicago
Period10/4/1610/7/16

ASJC Scopus subject areas

  • Health Informatics
  • Health(social science)
  • Computer Networks and Communications
  • Computer Science Applications

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