Effects of packaging design on sensory liking and willingness to purchase: A study using novel chocolate packaging

Nadeesha M. Gunaratne, Sigfredo Fuentes, Thejani M. Gunaratne, Damir Dennis Torrico, Caroline Francis, Hollis Ashman, Claudia Gonzalez Viejo, Frank R. Dunshea

Research output: Contribution to journalArticlepeer-review

Abstract

Packaging is the first impression consumers have of food products which determines likelihood of purchasing. Therefore, the objective of this study was to evaluate the effect of chocolate packaging design on sensory liking and willingness to purchase (WTP) of consumers (n = 75) under three conditions:(1) blind [product], (2) packaging, and (3) informed [product and packaging]. The same chocolate tasted in (1) was wrapped in six different packaging concepts (bold, fun, every day, special, healthy, premium) developed based on TNS NeedScope™ model for (3). There were significant differences in liking towards taste based on packaging. Liking scores for (3) reduced when expectations created by packaging were not met. Regression analysis explained, taste had strongest association (r = 0.73) towards WTP. Cochran's Q and McNemar tests showed significant differences in frequencies of emotion-based terms between packaging and informed conditions. These findings can be used in product design to evaluate product attributes by enhancing emotional attachment towards chocolate.

Original languageEnglish (US)
Article numbere01696
JournalHeliyon
Volume5
Issue number6
DOIs
StatePublished - Jun 2019
Externally publishedYes

Keywords

  • Food Science
  • Psychology

ASJC Scopus subject areas

  • General

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