Dynamic capabilities through continuous improvement infrastructure

Gopesh Anand, Peter T. Ward, Mohan V. Tatikonda, David A. Schilling

Research output: Contribution to journalArticlepeer-review


We examine the content of continuous improvement strategies and identify infrastructure decision areas that are important for continuous improvement initiatives. We present a framework of infrastructure based on the idea that continuous improvement can serve as a dynamic capability when it includes a comprehensive organizational context. Further, we study continuous improvement initiatives in five companies to investigate the practices used by them in each of the decision areas of our framework. This research adds to the conceptual understanding of continuous improvement and results in grounded propositions about critical areas of infrastructure for continuous improvement.

Original languageEnglish (US)
Pages (from-to)444-461
Number of pages18
JournalJournal of Operations Management
Issue number6
StatePublished - Dec 2009


  • Continuous improvement
  • Dynamic capabilities
  • Lean management
  • Operations strategy
  • Organizational learning
  • Six Sigma
  • Total quality management

ASJC Scopus subject areas

  • Strategy and Management
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering


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