Dual alignment of industrial relations activity: From strategic choice to mutual gains

Ariel Avgar, Sarosh Kuruvilla

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This chapter addresses a practical industrial relations problem, namely the absence of a monitoring framework to assess and improve labor- management relations in organizations. The authors argue that assessing and improving organizational labor relations requires attention to both vertical and horizontal alignments of labor relations institutions and practices. Vertical alignment refers to the internal consistency across the strategic, functional, and workplace levels noted by Kochan, Katz, and McKersie in their strategic choice framework (1986). Drawing on two "best practice" labor relations cases, Saturn and Kaiser Permanente as well as two original case studies of healthcare organizations, the authors develop the notion of horizontal alignment, i.e., the internal consistency across labor relations processes, substantive issues, and outcomes.

Original languageEnglish (US)
Title of host publicationAdvances in Industrial and Labor Relations
EditorsDavid Lewin, Bruce Kaufman, Paul Gollan
Pages1-39
Number of pages39
DOIs
StatePublished - 2011

Publication series

NameAdvances in Industrial and Labor Relations
Volume18
ISSN (Print)0742-6186

Keywords

  • Healthcare
  • Labor relations
  • Strategic choice
  • Transformation

ASJC Scopus subject areas

  • Industrial relations
  • Economics, Econometrics and Finance (miscellaneous)
  • Political Science and International Relations
  • Organizational Behavior and Human Resource Management

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  • Cite this

    Avgar, A., & Kuruvilla, S. (2011). Dual alignment of industrial relations activity: From strategic choice to mutual gains. In D. Lewin, B. Kaufman, & P. Gollan (Eds.), Advances in Industrial and Labor Relations (pp. 1-39). [1925762] (Advances in Industrial and Labor Relations; Vol. 18). https://doi.org/10.1108/S0742-6186(2011)0000018004