Developing transactive memory systems: Theoretical contributions from a social identity perspective

Jenny Liao, Nerina L. Jimmieson, Anne T. O'Brien, Simon L.D. Restubog

Research output: Contribution to journalArticle

Abstract

Transactive memory system (TMS) theory explains how expertise is recognized and coordinated in teams. Extending current TMS research from a group information-processing perspective, our article presents a theoretical model that considers TMS development from a social identity perspective. We discuss how two features of communication (quantity and quality) important to TMS development are linked to TMS through the group identification mechanism of a shared common team identity. Informed by social identity theory, we also differentiate between intragroup and intergroup contexts and outline how, in multidisciplinary teams, professional identification and perceived equality of status among professional subgroups have a role to play in TMS development. We provide a theoretical discussion of future research directions aimed at testing and extending our model.

Original languageEnglish (US)
Pages (from-to)204-240
Number of pages37
JournalGroup and Organization Management
Volume37
Issue number2
DOIs
StatePublished - Apr 1 2012
Externally publishedYes

Fingerprint

Social Identification
Systems Theory
Automatic Data Processing
Transactive memory systems
Social identity
Social Identity
Theoretical Models
Communication
Research
System development

Keywords

  • communication
  • professional identification
  • social identity theory
  • team identification
  • transactive memory system

ASJC Scopus subject areas

  • Arts and Humanities (miscellaneous)
  • Applied Psychology
  • Organizational Behavior and Human Resource Management

Cite this

Developing transactive memory systems : Theoretical contributions from a social identity perspective. / Liao, Jenny; Jimmieson, Nerina L.; O'Brien, Anne T.; Restubog, Simon L.D.

In: Group and Organization Management, Vol. 37, No. 2, 01.04.2012, p. 204-240.

Research output: Contribution to journalArticle

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