Abstract
In response to calls in the Information Systems literature to contextualize usage, we propose that measuring computer-based multitasking is essential to accurately describe and properly assess the manner in which people use Information Technology. To this end, we develop several multitasking metrics ranging from a very lean dichotomous variable to a very rich measure that combines user, task and technology considerations. Our metrics lay the foundation to conduct larger scale studies focused on computer-based multitasking behavior and to use multitasking as a contextual or intervening variable in other research endeavors on IT usage.
Original language | English (US) |
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State | Published - 2009 |
Externally published | Yes |
Event | 30th International Conference on Information Systems, ICIS 2009 - Phoenix, AZ, United States Duration: Dec 15 2009 → Dec 18 2009 |
Other
Other | 30th International Conference on Information Systems, ICIS 2009 |
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Country/Territory | United States |
City | Phoenix, AZ |
Period | 12/15/09 → 12/18/09 |
Keywords
- Activity theory
- It usage
- Metrics
- Multitasking
- Switching behavior
- Task
- User behavior
ASJC Scopus subject areas
- Information Systems