Designing for the deluge: Understanding & supporting the distributed, collaborative work of crisis volunteers

Keyphrases

• Deluge 100%
• Digital Volunteers 100%
• Collaborative Practice 50%
• Organizational Structure 50%
• Social Media 50%
• Keep up 50%
• Values Work 50%
• Work Practices 50%
• Large-scale Event 50%
• Situational Awareness 50%
• Volunteer Motivation 50%
• Emergency Response 50%
• Online Groups 50%
• Current Group 50%
• Contextual Interviews 50%
• Group Value 50%
• Motivation Structure 50%
• Professional Volunteers 50%
• Crisis Events 50%
• Awareness Information 50%

Computer Science

• Valuable Source 100%
• Organizational Structure 100%
• Situational Awareness 100%
• Contextual Interview 100%