Design Considerations for an NLP-Driven Empathy and Emotion Interface for Clinician Training via Telemedicine

Roxana Girju; Marina Girju

doi:10.18653/v1/2022.hcinlp-1.3

Design Considerations for an NLP-Driven Empathy and Emotion Interface for Clinician Training via Telemedicine

Roxana Girju, Marina Girju

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

As digital social platforms and mobile technologies become more prevalent and robust, the use of Artificial Intelligence (AI) in facilitating human communication will grow. This, in turn, will encourage development of intuitive, adaptive, and effective empathic AI interfaces that better address the needs of socially and culturally diverse communities. In this paper, we present several design considerations of an intelligent digital interface intended to guide the clinicians toward more empathetic communication. This approach allows various communities of practice to investigate how AI, on one side, and human communication and healthcare needs, on the other, can contribute to each other's development.

Original language	English (US)
Title of host publication	Proceedings of the Second Workshop on Bridging Human–Computer Interaction and Natural Language Processing
Editors	Su Lin Blodgett, Hal Daumé III, Michael Madaio, Ani Nenkova, Brendan O'Connor, Hanna Wallach, Qian Yang
Place of Publication	Seattle
Publisher	Association for Computational Linguistics
Pages	21-27
Number of pages	7
ISBN (Electronic)	9781955917902
DOIs	https://doi.org/10.18653/v1/2022.hcinlp-1.3
State	Published - Jul 15 2022

Keywords

empathy, NLP, design, HCI, emotion, interface, AI, telemedicine

ASJC Scopus subject areas

Information Systems
Human-Computer Interaction
Computer Science Applications
Computational Theory and Mathematics

Online availability

10.18653/v1/2022.hcinlp-1.3License: CC BY

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Girju, R., & Girju, M. (2022). Design Considerations for an NLP-Driven Empathy and Emotion Interface for Clinician Training via Telemedicine. In S. L. Blodgett, H. Daumé III, M. Madaio, A. Nenkova, B. O'Connor, H. Wallach, & Q. Yang (Eds.), Proceedings of the Second Workshop on Bridging Human–Computer Interaction and Natural Language Processing (pp. 21-27). Association for Computational Linguistics. https://doi.org/10.18653/v1/2022.hcinlp-1.3

Design Considerations for an NLP-Driven Empathy and Emotion Interface for Clinician Training via Telemedicine. / Girju, Roxana; Girju, Marina.
Proceedings of the Second Workshop on Bridging Human–Computer Interaction and Natural Language Processing. ed. / Su Lin Blodgett; Hal Daumé III; Michael Madaio; Ani Nenkova; Brendan O'Connor; Hanna Wallach; Qian Yang. Seattle: Association for Computational Linguistics, 2022. p. 21-27.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Girju, R & Girju, M 2022, Design Considerations for an NLP-Driven Empathy and Emotion Interface for Clinician Training via Telemedicine. in SL Blodgett, H Daumé III, M Madaio, A Nenkova, B O'Connor, H Wallach & Q Yang (eds), Proceedings of the Second Workshop on Bridging Human–Computer Interaction and Natural Language Processing. Association for Computational Linguistics, Seattle, pp. 21-27. https://doi.org/10.18653/v1/2022.hcinlp-1.3

Girju R, Girju M. Design Considerations for an NLP-Driven Empathy and Emotion Interface for Clinician Training via Telemedicine. In Blodgett SL, Daumé III H, Madaio M, Nenkova A, O'Connor B, Wallach H, Yang Q, editors, Proceedings of the Second Workshop on Bridging Human–Computer Interaction and Natural Language Processing. Seattle: Association for Computational Linguistics. 2022. p. 21-27 doi: 10.18653/v1/2022.hcinlp-1.3

Girju, Roxana ; Girju, Marina. / Design Considerations for an NLP-Driven Empathy and Emotion Interface for Clinician Training via Telemedicine. Proceedings of the Second Workshop on Bridging Human–Computer Interaction and Natural Language Processing. editor / Su Lin Blodgett ; Hal Daumé III ; Michael Madaio ; Ani Nenkova ; Brendan O'Connor ; Hanna Wallach ; Qian Yang. Seattle : Association for Computational Linguistics, 2022. pp. 21-27

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Design Considerations for an NLP-Driven Empathy and Emotion Interface for Clinician Training via Telemedicine

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Keywords

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