Dealing with spam: Some observations and recommendations

Samuel P. Martin, Christopher P. Lueg

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The email communication system is threatened by unsolicited commercial email aka spam. Spam filters help reduce the amount of spam users have to cope with but often, users have difficulties understanding how these filters actually assess messages to be spam or ham. We conducted a number of user experiments using a simulated email interface providing detailed information about spam assessments. Feedback suggests that the additional information provided by the email interface was welcome.

Original languageEnglish (US)
Title of host publicationASIST 2008
Subtitle of host publicationProceedings of the 71st ASIST Annual Meeting: People Transforming Information - Information Transforming People
PublisherAmerican Society for Information Science and Technology
Volume45
ISBN (Print)0877155402, 9780877155409
DOIs
StatePublished - 2008
Externally publishedYes
EventASIST 2008: 71st ASIST Annual Meeting: People Transforming Information - Information Transforming People - Columbus, OH, United States
Duration: Oct 24 2008Oct 29 2008

Other

OtherASIST 2008: 71st ASIST Annual Meeting: People Transforming Information - Information Transforming People
Country/TerritoryUnited States
CityColumbus, OH
Period10/24/0810/29/08

ASJC Scopus subject areas

  • Information Systems
  • Library and Information Sciences

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