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Customer engagement behaviors and hotel responses
Wei Wei, Li Miao, Zhuowei Huang
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peer-review
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Keyphrases
Behavior Management
9%
Business Environment
9%
Current Customer
9%
Customer Behavior
9%
Customer Engagement
100%
Customer Focus
9%
Customer Perception
9%
Customer Type
9%
Favorable Evaluation
9%
Hospitality Industry
9%
Hotel Management
9%
Hotel Reviews
9%
Hotels
100%
Management Response
27%
Motivational Drivers
18%
Negative Customer Engagement
18%
Positive Customers
9%
Potential Customer
9%
Target Customers
9%
User-generated
9%
Valence
9%
Computer Science
Business Environment
33%
Customer Behavior
33%
Management Response
100%
Potential Customer
33%
Practical Implication
33%
User Behavior
33%
Social Sciences
Hotel Management
100%
User-Behaviour
100%