CrowdIDEA: Blending Crowd Intelligence and Data Analytics to Empower Causal Reasoning

Chi Hsien Yen, Haocong Cheng, Yilin Xia, Yun Huang

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

Causal reasoning is crucial for people to understand data, make decisions, or take action. However, individuals often have blind spots and overlook alternative hypotheses, and using only data is insufficient for causal reasoning. We designed and implemented CrowdIDEA, a novel tool consisting of a three-panel integration incorporating the crowd's beliefs (Crowd Panel with two designs), data analytics (Data Panel), and user's causal diagram (Diagram Panel) to stimulate causal reasoning. Through an experiment with 54 participants, we showed the significant effects of the Crowd Panel designs on the outcomes of causal reasoning, such as an increased number of causal beliefs generated. Participants also devised new strategies for bootstrapping, strengthening, deepening, and explaining their causal beliefs, as well as taking advantage of the unique characteristics of both qualitative and quantitative data sources to reduce potential biases in reasoning. Our work makes theoretical and design implications for exploratory causal reasoning.

Original languageEnglish (US)
Title of host publicationCHI 2023 - Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
ISBN (Electronic)9781450394215
DOIs
StatePublished - Apr 19 2023
Event2023 CHI Conference on Human Factors in Computing Systems, CHI 2023 - Hamburg, Germany
Duration: Apr 23 2023Apr 28 2023

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference2023 CHI Conference on Human Factors in Computing Systems, CHI 2023
Country/TerritoryGermany
CityHamburg
Period4/23/234/28/23

Keywords

  • Causal Diagrams
  • Causal Reasoning
  • Crowd Intelligence
  • Crowd-informed Reasoning Tools
  • Visualization

ASJC Scopus subject areas

  • Human-Computer Interaction
  • Computer Graphics and Computer-Aided Design
  • Software

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