Critical success factors to improve compliance with campus emergency notifications

Wencui Han, Serkan Ada, Raj Sharman, Rao H. Raghav, Joseph Brennan

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

We have recently witnessed an uptake in the number of campus related incidents. School administrations are increasingly concerned about notification systems to alert students against the incidents and to provide advice on actions that they would like the students to take. However whether students appropriately react to notifications sent by these systems are still less understood. This paper develops and validates an instrument to measure the critical factors (subjective norm, threat appraisal, message efficacy, and media richness) that motivate students to comply with the directions in the notifications. The instrument has been validated through a pretest, followed by a pilot test, finally a main field test based on the data collected from a large Northeastern university. This research attempts to inform both theory and practice, and will help develop policy suggestions on what can be done to improve compliance with emergency notifications on university campus.

Original languageEnglish (US)
Title of host publication17th Americas Conference on Information Systems 2011, AMCIS 2011
Pages3970-3976
Number of pages7
StatePublished - Dec 1 2011
Externally publishedYes
Event17th Americas Conference on Information Systems 2011, AMCIS 2011 - Detroit, MI, United States
Duration: Aug 4 2011Aug 8 2011

Publication series

Name17th Americas Conference on Information Systems 2011, AMCIS 2011
Volume5

Other

Other17th Americas Conference on Information Systems 2011, AMCIS 2011
CountryUnited States
CityDetroit, MI
Period8/4/118/8/11

Keywords

  • Campus emergency
  • Compliance
  • Emergency notification systems
  • Instrument
  • Measurement of intention

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences

Fingerprint Dive into the research topics of 'Critical success factors to improve compliance with campus emergency notifications'. Together they form a unique fingerprint.

  • Cite this

    Han, W., Ada, S., Sharman, R., Raghav, R. H., & Brennan, J. (2011). Critical success factors to improve compliance with campus emergency notifications. In 17th Americas Conference on Information Systems 2011, AMCIS 2011 (pp. 3970-3976). (17th Americas Conference on Information Systems 2011, AMCIS 2011; Vol. 5).