Cost characterizations of supply chain delivery performance

Alfred L. Guiffrida, Rakesh Nagi

Research output: Contribution to journalArticlepeer-review


This paper addresses strategies for improving delivery performance in a serial supply chain when delivery performance is evaluated with respect to a delivery window. Contemporary management theories advocate the reduction of variance as a key step in improving the overall performance of a system. Models are developed that incorporate the variability found in the individual stages of the supply chain into a financial measure that serves as a benchmark for justifying the capital investment required to improve delivery performance within the supply chain to meet a targeted goal.

Original languageEnglish (US)
Pages (from-to)22-36
Number of pages15
JournalInternational Journal of Production Economics
Issue number1
StatePublished - Jul 2006
Externally publishedYes


  • Improving delivery performance
  • Justifying variance reduction

ASJC Scopus subject areas

  • General Business, Management and Accounting
  • Economics and Econometrics
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering


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