Considering Collaborative Filtering as Groupware: Experiences and Lessons Learned

Research output: Chapter in Book/Report/Conference proceedingConference contribution


Large information repositories, such as the World Wide Web or Usenet News, o er an amazing wealth of information. Searching for valuable information is an e ort that permanently occurs in organizations and that contributes to the organizational memory. Active collaborative ltering builds on the exploitation of the results of this e ort by encouraging the members of an organization to share information with others. To this extent, the members are provided with a tool that allows for the distribution of information with little e ort. However, it is unclear which strategy is best to bootstrap or to enhance a self-supporting information dissemination activity. In this paper, we report on experiences we made when trying to bootstrap an active collaborative ltering activity in a mediumsize organization. Our experiences suggest to view collaborative ltering as groupware in order to explain certain di culties and to learn from the experiences with groupware.
Original languageEnglish (US)
Title of host publicationProceedings of the Second International Conference on Practical Aspects of Knowledge Management (PAKM '98)
StatePublished - 1998
Externally publishedYes


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