Capturing User Readiness to Interact with Information Systems: An Activity Perspective

Research output: Contribution to journalArticle

Abstract

Drawing on an understanding of user experiences in interacting with information systems grounded in Activity Theory, this study posits a new psychological construct, information system interaction readiness (ISIR), to capture how ready an individual is to interact with each of the systems available for a task. This construct reflects the affective, cognitive and behavioral components of user situated attitude toward taking mediated actions involving input interface, output interface and communication rules in a user-system interaction activity. Two versions (long and short) of a measurement instrument were developed, and validation studies were conducted. The results showed that the two versions had similar psychometric properties and provided supporting evidence for various aspects of measurement validity. Theoretical and practical implications were discussed.

Original languageEnglish (US)
Pages (from-to)89-109
Number of pages21
JournalData Base for Advances in Information Systems
Volume41
Issue number2
DOIs
StatePublished - Sep 12 2010

Keywords

  • facet analysis
  • information systems interaction readiness
  • measurement validity
  • multi-level modeling
  • user-system interaction activity

ASJC Scopus subject areas

  • Management Information Systems
  • Computer Networks and Communications

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