Abstract
Consumers use metacognitive experiences to draw inferences about the state of their brand understanding but only when these metacognitive experiences are relevant for making this inference. In such situations, metacognitive difficulty can improve brand evaluations because it triggers efforts to restore brand understanding by seizing on available new information.
Original language | English (US) |
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Pages (from-to) | 222-233 |
Number of pages | 12 |
Journal | Journal of Marketing Research |
Volume | 46 |
Issue number | 2 |
DOIs | |
State | Published - Apr 2009 |
Keywords
- Brand understanding
- Established brands
- Fluency
- Metacognitive experience
- Need for closure
ASJC Scopus subject areas
- Business and International Management
- Economics and Econometrics
- Marketing