@inproceedings{52d97eb9aba04a7ca856408cc3f27858,
title = "Burst your bubble! An intelligent system for improving awareness of diverse social opinions",
abstract = "Social media users are overloaded with diverse opinions by people with opposing stances. Previous research shows that people often look for opinions that reinforce their pre-existing beliefs and stances, which may lead to social polarization. Traditional social media present opinions in a linear list format, which not only lacks structures for people to explore diverse viewpoints but also aggravates their selective exposure to agreeable opinions. To address this problem, we designed an intelligent system that improves awareness of diverse social opinions by providing visual hints and recommendations of opinions (e.g. news articles and comments) on different sides with different indicators. We evaluated our system with news articles about Obamacare repeal issue and their corresponding user comments from Facebook. Results demonstrate that our system could increase people's awareness of their stances and opinion selection preferences, which mitigates selective exposure and thereby leads to a more balanced perception of social opinions.",
keywords = "Intelligent system, Selective exposure, Social opinion",
author = "Mingkun Gao and Do, {Hyo Jin} and Fu, {Wai Tat}",
note = "Funding Information: This research was supported by the NSF SES grant #1419297 and the NSF IIS grant #1441563. We would like to thank Yang Du for her help to this project and all the reviewers for their valuable feedback. Publisher Copyright: {\textcopyright} 2018 ACM.; 23rd ACM International Conference on Intelligent User Interfaces, IUI 2018 ; Conference date: 07-03-2018 Through 11-03-2018",
year = "2018",
month = mar,
day = "5",
doi = "10.1145/3172944.3172970",
language = "English (US)",
series = "International Conference on Intelligent User Interfaces, Proceedings IUI",
publisher = "Association for Computing Machinery",
pages = "371--383",
booktitle = "IUI 2018 - Proceedings of the 23rd International Conference on Intelligent User Interfaces",
address = "United States",
}