Building a facilitated design collaboration environment

Haiyan Fan, Sanjay Notakar, Marshall Scott Poole

Research output: Chapter in Book/Report/Conference proceedingConference contribution


Complex design problems require members of project teams go beyond individualistic work to engage in joint activity of generating new insights, new ideas, and new artifacts. Excellence in the design of GUIs requires creative problem solving. It is widely accepted that creative problem solving is most effective when individuals or groups employ a cyclic process of divergence-convergence consisting of three phases. In this paper we propose a collaborative environment for GUI design and evaluation, at the core of which is a process-based Agent Facilitator (AF). The advantage of this AF lies in its 1) focus on process of managing group dynamics rather than the content of the discussion, 2) democratic and non-obtrusive facilitation style, 3) strong feedback mechanism and 4) transparent collaboration and consensus making process. We discuss the system architecture and the implementation of a prototype extending the online chat mechanism. Although our initial effort has focused on the domain of Graphic User Interface (GUI) design, this framework is applicable to other design domains.

Original languageEnglish (US)
Title of host publicationAssociation for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005
Subtitle of host publicationA Conference on a Human Scale
Number of pages10
StatePublished - 2005
Externally publishedYes
Event11th Americas Conference on Information Systems, AMCIS 2005 - Omaha, NE, United States
Duration: Aug 11 2005Aug 15 2005

Publication series

NameAssociation for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale


Other11th Americas Conference on Information Systems, AMCIS 2005
Country/TerritoryUnited States
CityOmaha, NE


  • Agent facilitator
  • Collaborative design
  • Creative problem solving
  • Gss
  • Gui design

ASJC Scopus subject areas

  • Computer Science Applications
  • Computer Networks and Communications
  • Information Systems
  • Library and Information Sciences


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