Bilingual social workers: Language and service complexities

David W. Engstrom, Lissette Piedra, Jong Won Min

Research output: Contribution to journalArticle

Abstract

Bilingual social workers deal with a range of language and service complexities. However, little is known about how their language skills are used by agencies. This paper reports on a qualitative study of the work experiences of 26 bilingual social workers in San Diego County. The findings suggest that agency administrators need to identify and test for the language skill set that bilingual workers need to possess. Moreover, bilingual workers need ongoing training to enhance their professional language skills. Finally, for the purpose of retention and workload equity, pay differentials and workload adjustments should be considered for bilingual workers.

Original languageEnglish (US)
Pages (from-to)167-185
Number of pages19
JournalAdministration in Social Work
Volume33
Issue number2
DOIs
StatePublished - Apr 1 2009

Fingerprint

Social Work
social worker
Language
Workload
language
worker
workload
Language Tests
Social Adjustment
Salaries and Fringe Benefits
Administrative Personnel
equity
Social Workers
experience

Keywords

  • Bilingual social workers
  • Language and social services
  • Limited English proficient (LEP) clients

ASJC Scopus subject areas

  • Health(social science)
  • Public Administration

Cite this

Bilingual social workers : Language and service complexities. / Engstrom, David W.; Piedra, Lissette; Min, Jong Won.

In: Administration in Social Work, Vol. 33, No. 2, 01.04.2009, p. 167-185.

Research output: Contribution to journalArticle

Engstrom, David W. ; Piedra, Lissette ; Min, Jong Won. / Bilingual social workers : Language and service complexities. In: Administration in Social Work. 2009 ; Vol. 33, No. 2. pp. 167-185.
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