| Original language | English (US) |
|---|---|
| Title of host publication | Reference and Information Services: An Introduction, 3rd Edition |
| Editors | Richard E Bopp, Linda Smith |
| Publisher | Libraries Unlimited |
| Pages | 480-508 |
| State | Published - 2001 |
Bibliographic Sources
Carol Bates Penka
Research output: Chapter in Book/Report/Conference proceeding › Chapter