Beyond Bilingual and Bicultural: Serving Latinos in a New-Growth Community

Deirdre Lanesskog, Lissette Piedra, Stephanie Maldonado

Research output: Contribution to journalArticle

Abstract

This study explores how human services providers in “new-growth” communities—those with rapidly growing Latino immigrant populations and limited Spanish-speaking professionals—work with newcomers who tend to be Spanish-speaking and poor. We interviewed 25 human service professionals working with Latino immigrants in one new-growth community and found that service delivery to Latinos requires not just language ability and cultural knowledge, but the convergence of four distinct skill sets: (a) language skills; (b) cultural competence; (c) empathy; and (d) the provider’s will to act. We use these findings to illuminate institutional roadblocks and strategies to create a more effective service environment for providers and the Latino newcomers they serve.

Original languageEnglish (US)
Pages (from-to)300-317
Number of pages18
JournalJournal of Ethnic and Cultural Diversity in Social Work
Volume24
Issue number4
DOIs
StatePublished - Oct 2 2015

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Hispanic Americans
speaking
Growth
immigrant
community
Language
Cultural Competency
language
empathy
service provider
Aptitude
Social Welfare
ability
Population

Keywords

  • Latinos
  • human services
  • immigrants
  • new-growth communities

ASJC Scopus subject areas

  • Health(social science)
  • Education

Cite this

Beyond Bilingual and Bicultural : Serving Latinos in a New-Growth Community. / Lanesskog, Deirdre; Piedra, Lissette; Maldonado, Stephanie.

In: Journal of Ethnic and Cultural Diversity in Social Work, Vol. 24, No. 4, 02.10.2015, p. 300-317.

Research output: Contribution to journalArticle

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