TY - GEN
T1 - "Before, I Asked My Mom, Now I Ask ChatGPT"
T2 - 27th International ACM SIGACCESS Conference on Computers and Accessibility, ASSETS 2025
AU - Sharma, Tanusree
AU - Tseng, Yu Yun
AU - Zhang, Lotus
AU - Ide, Ayae
AU - Mack, Kelly Avery
AU - Findlater, Leah
AU - Gurari, Danna
AU - Wang, Yang
N1 - This work was partially supported by the National Science Foundation SaTC grants (#2125925, #2148080, #2126314).
PY - 2025/10/22
Y1 - 2025/10/22
N2 - Blind and low vision (BLV) individuals use Generative AI (GenAI) tools to interpret and manage visual content in their daily lives. While such tools can enhance the accessibility of visual content and enable greater user independence, they also introduce complex challenges around visual privacy. In this paper, we investigate the current practices and future design preferences of blind and low vision individuals through an interview study with 21 participants. Our findings reveal a range of current practices with GenAI that balance privacy, efficiency, and emotional agency, with users accounting for privacy risks across six key scenarios: self-presentation, indoor spatial privacy, outdoor spatial privacy, social media sharing, sharing with employer or professional setup, and handling professional content as employers. Our findings reveal design preferences, including on-device processing, zero-retention guarantees, sensitive content redaction, privacy-aware appearance indicators, and multimodal tactile mirrored interaction methods. We conclude with actionable design recommendations to support user-centered visual privacy through GenAI, expanding the notion of privacy and responsible handling of others' information.
AB - Blind and low vision (BLV) individuals use Generative AI (GenAI) tools to interpret and manage visual content in their daily lives. While such tools can enhance the accessibility of visual content and enable greater user independence, they also introduce complex challenges around visual privacy. In this paper, we investigate the current practices and future design preferences of blind and low vision individuals through an interview study with 21 participants. Our findings reveal a range of current practices with GenAI that balance privacy, efficiency, and emotional agency, with users accounting for privacy risks across six key scenarios: self-presentation, indoor spatial privacy, outdoor spatial privacy, social media sharing, sharing with employer or professional setup, and handling professional content as employers. Our findings reveal design preferences, including on-device processing, zero-retention guarantees, sensitive content redaction, privacy-aware appearance indicators, and multimodal tactile mirrored interaction methods. We conclude with actionable design recommendations to support user-centered visual privacy through GenAI, expanding the notion of privacy and responsible handling of others' information.
KW - Generative AI
KW - Privacy
KW - Visual Interpretation Services
UR - https://www.scopus.com/pages/publications/105022613297
UR - https://www.scopus.com/pages/publications/105022613297#tab=citedBy
U2 - 10.1145/3663547.3746335
DO - 10.1145/3663547.3746335
M3 - Conference contribution
AN - SCOPUS:105022613297
T3 - ASSETS 2025 - Proceedings of the 27th International ACM SIGACCESS Conference on Computers and Accessibility
BT - ASSETS 2025 - Proceedings of the 27th International ACM SIGACCESS Conference on Computers and Accessibility
A2 - Shinohara, Kristen
A2 - Bennett, Cynthia L.
A2 - Mott, Martez
A2 - Kane, Shaun K.
PB - Association for Computing Machinery
Y2 - 26 October 2025 through 29 October 2025
ER -