Are we there yet? Co-producing success and failure in a "consumer-intensive" service context

Eileen Fischer, Cornelia C Otnes, Brynn Winegard, Eric P.H. Li, Sarah J.S. Wilner

Research output: Chapter in Book/Report/Conference proceedingChapter

Original languageEnglish (US)
Title of host publicationExplorations in Consumer Culture Theory
PublisherRoutledge Taylor & Francis Group
Pages101-113
Number of pages13
ISBN (Print)0203886801, 9780203886809
DOIs
StatePublished - Nov 18 2008

ASJC Scopus subject areas

  • Economics, Econometrics and Finance(all)
  • Business, Management and Accounting(all)

Cite this

Fischer, E., Otnes, C. C., Winegard, B., Li, E. P. H., & Wilner, S. J. S. (2008). Are we there yet? Co-producing success and failure in a "consumer-intensive" service context. In Explorations in Consumer Culture Theory (pp. 101-113). Routledge Taylor & Francis Group. https://doi.org/10.4324/9780203886809