An intelligent interface for organizing online opinions on controversial topics

Mingkun Gao, Hyo Jin Do, Wai Tat Fu

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

An enormous amount of posts and comments are shared in online social forums, which often organize these online social opinions based on semantic contents. However, for controversial topics, people with different attitudes and stances often have very distinct perspectives, reactions, and emotions to the same post. Organization by semantic contents often encourages selective exposure to information, which may exacerbate opinion polarization. To address this problem, we design a novel interface that allows people to better understand and appreciate people with different stances in social forums. Our interface was developed to allow interactive visualization and categorization of original posts about a controversial topic with crowd workers' reactions and emotions from different stances. We evaluated the interface using Reddit posts about US presidential candidates. Results demonstrate that the interface can mitigate selective exposure and help users to adopt a broader spectrum of opinions than the traditional Reddit interface.

Original languageEnglish (US)
Title of host publicationIUI 2017 - Proceedings of the 22nd International Conference on Intelligent User Interfaces
PublisherAssociation for Computing Machinery
Pages119-123
Number of pages5
ISBN (Electronic)9781450343480
DOIs
StatePublished - Mar 7 2017
Event22nd International Conference on Intelligent User Interfaces, IUI 2017 - Limassol, Cyprus
Duration: Mar 13 2017Mar 16 2017

Publication series

NameInternational Conference on Intelligent User Interfaces, Proceedings IUI

Other

Other22nd International Conference on Intelligent User Interfaces, IUI 2017
CountryCyprus
CityLimassol
Period3/13/173/16/17

Keywords

  • Interface design
  • Selective exposure
  • Social opinion

ASJC Scopus subject areas

  • Software
  • Human-Computer Interaction

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  • Cite this

    Gao, M., Do, H. J., & Fu, W. T. (2017). An intelligent interface for organizing online opinions on controversial topics. In IUI 2017 - Proceedings of the 22nd International Conference on Intelligent User Interfaces (pp. 119-123). (International Conference on Intelligent User Interfaces, Proceedings IUI). Association for Computing Machinery. https://doi.org/10.1145/3025171.3025230